The concept of treatment refers to the action and effect of treating . This verb has various meanings, such as acting with a person (whether by deed or word) or the relationship with an individual .
Treatment can be understood as the way of communicating or establishing a link with another person or with a group of subjects . For example: “He is a nice boy, very pleasant to deal with on a daily basis” , “I can't stand it when parents give their children that type of treatment” , “I feel comfortable with the treatment they give me in the company, but I think that I cannot grow at a professional level.”
Notion of good treatment
The notion of good treatment is linked to the type of treatment that is considered ethical or correct from a moral point of view. If there is good treatment (approved and applauded), there is another treatment that can be condemned: mistreatment .
Good treatment at the family level is achieved when the person provides the space and time to interact with their children or their partner, with joy and willing to discover the needs of the other.
Pillars of cordial relationships
When it comes to promoting good treatment within the family and society between adults and young people, a series of values or pillars are established that are essential to achieve that. Among them are communication, mutual knowledge, respect or love.
It is also advised that it is essential to allow the child's autonomy, to always put oneself psychologically in the other person's position in order to understand them or to identify emotions.
It is important to establish that there are various pacts to promote good treatment with regard to children. In many countries, actions are carried out aimed at achieving this and that are based on the rights of the little ones.
Good treatment at a commercial level
However, in addition to all of the above, it is significant to determine that good treatment is also essential not only at a social or family level but also at a commercial level. Specifically, we are referring to the attention that any business or company offers to the customer because only in this way will the customer acquire the products, hire the services and even later trust the same entity again.
In this aspect, the keys to good treatment are to offer security, use simple and friendly body and verbal language, know how to listen, be respectful and kind, offer courtesy and friendliness, show a good example of professionalism, give an image of reliability and even make it clear that you are credible.
Expressions of respect
At a work or social level in general, good treatment appears linked to respect and solidarity . The use of expressions such as “please” or “thank you” is part of good treatment.
Good treatment, however, is not only expressed through words, but can also be seen in physical contact (a kiss, a handshake, a hug ) or in attitudes (paying attention when another person speaks, letting others speak). pass a pregnant woman in a line, pick up a paper that an old man dropped and return it to him).