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Definition of cultural intelligence

Cultural intelligence is a person's ability to adapt, communicate and work effectively in diverse cultural contexts. It involves understanding and respecting cultural differences, as well as developing cognitive, emotional and behavioral skills to interact successfully in multicultural environments. Fundamental concepts Cultural intelligence is based on a series of […]

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Definition of social learning

Social learning is a process in which individuals acquire knowledge, skills, attitudes or values ​​through observation, interaction and imitation of others, usually within a social context. This approach highlights the influence of the social environment on the development of behavior and capabilities. Examples of social learning […]

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Definition of customer loyalty

Customer loyalty is the set of strategies and actions that a company implements to keep its current customers satisfied and committed, promoting their long-term loyalty to the brand or product. This may include rewards programs, personalized attention, and constant communication. Importance of customer loyalty Customer loyalty […]

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Definition of leadership development

Leadership development is the process through which the skills, knowledge and attitudes necessary to lead teams, projects or organizations effectively are acquired and strengthened. This development may involve training in skills such as communication, decision making, change management and emotional intelligence, adapting to challenges and […]

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Definition of collective memory

Collective memory is an expression that was born at the impulse of Maurice Halbwachs. This sociologist and psychologist of French origin wrote and published works such as “Les Cadres sociaux de la mémoire” and “La mémoire collective”. From the perspective of this intellectual, collective memory is formed with memories treasured by a community as a whole. Is […]

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Definition of breathing techniques

Breathing techniques are methods or practices designed to optimize the way we inhale and exhale, improving the body's oxygenation, relaxation, emotional control and general well-being. They are used in disciplines such as yoga, meditation and physiotherapy, and are useful for reducing stress and improving performance […]

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Definition of ethics of care

Ethics of Care is the name that identifies in Spanish a book written by Carol Gilligan. She is an author of American origin trained as a psychologist and philosopher who proposes an alternative approach or model to the approach to psychology or moral reasoning with marked male influences designed by psychologist Lawrence Kohlberg. […]

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Definition of constructive feedback

Constructive feedback is a form of positive feedback focused on improving a person's performance, skills, or behavior by providing specific observations and suggestions in a respectful manner. This type of feedback not only highlights aspects to improve, but also achievements and strengths, motivating the recipient to develop their potential […]

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Definition of coping strategies

Coping strategies are the methods or resources that people use to handle stressful, challenging, or emotional situations. They can be cognitive, emotional or behavioral and aim to reduce the negative impact of stress or adapt to adverse circumstances more effectively. Types of coping strategies Coping strategies […]

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Definition of life coaching

Life coaching is the name given to a discipline, known in English as Life Coaching, that offers tools for the personal development of those who want to know themselves in greater depth to achieve goals and objectives. It is a training method in which the coach (or guide) accompanies and helps […]

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