The idea of feedback refers to feedback.
Feedback is an English term that can be translated as feedback . It is about feeding a system through the return of a sector or a percentage of its output.
Feedback, in this way, is a mechanism that involves the return of a part of the elements that leave the system. This means that something leaves the system and then, at least a fragment or proportion, re-enters it. Many times the return of the output allows the system in question to be corrected based on the data entered.
Feedback in communication
It is common for the idea of feedback to be used in the field of communication , as a return made by the recipient. A basic schema of a communicative situation includes an individual who emits a message (the sender ) and an individual who receives it (the receiver ). If the receiver, upon obtaining the information from the message, responds to the sender, feedback occurs.
Suppose that, on a television program, a sports journalist believes that a young tennis player has the necessary talent to become number one in the world ranking. The journalist invites the public to send him their comments through Facebook , Twitter or WhatsApp . When people take the journalist's comment and "return" it with their own opinions, feedback is generated.
In communication, feedback occurs when the receiver makes a return.
Classification according to type
It should be noted that feedback can be positive (if the output tends to increase the activity of the system) or negative (when the output minimizes the activity or functioning of the system).
There are many companies that now do not hesitate to promote the use of feedback through social networks. What they do is encourage it by proceeding to undertake tasks such as the following:
– Disseminate the publications you make on the blog on your social services.
– Share content, but also adding questions.
– Promote some type of publication in which it is almost impossible not to give your opinion or express your opinion.
– You must periodically choose to create surveys, contests or promotions aimed at the company's potential audience.
– In the same way, it is also indicated that it is essential to respond as briefly as possible to customer comments and questions.
Feedback between employer and employee
In addition to all of the above, it should not be overlooked that it is established that feedback becomes a great tool to maintain a good relationship within the company with the workers. Specifically, it is considered that carrying out this action will ensure that employees want to stay in the company, have the best orientation, are up to date with everything that happens in the company and will also help them develop their set of skills.
In recent years, for the aforementioned reasons and many others, feedback with the aforementioned workers is being encouraged from the human resources area. Specifically, training activities are developed for employees who join the company, assessment actions are undertaken, and efforts are made to create the figure of a mentor...