When the buyer is not satisfied with a product, they can return it.
Return is the action and effect of returning . This verb refers to returning something to its previous state ; restore something to the person who had it before; reciprocate a favor; or to reject an assignment or an order for not responding to what was expected
For example: "We have to return the defective merchandise as soon as possible" , "The seller told me that they did not accept returns" , "If you are not satisfied with the product, call and arrange for its return" .
Return Examples
Return - from the Latin devolutĭo - can be understood as the restitution of something to its previous state . If a person sets out to restore a wooden door , it could be said that he will try to return this door to its former splendor. In this way, the door will return, as far as possible, to the state prior to its deterioration.
In the same way, it must be emphasized that the use of the term return is frequently used when talking about libraries . And when a user decides to reserve a book to enjoy at home, they are given a maximum return date. If you submit it after that time, you will have to face a penalty that means that you will not be able to remove any publication again for several weeks.
The possibility of returns is important in e-commerce.
The concept in commerce
In the field of commerce , the idea of return is applied when a buyer is not satisfied with the merchandise received and decides to return it to the seller, in exchange for being given the money he had spent on the purchase again. Suppose that a subject buys a lawnmower in a store where they offer "satisfaction guaranteed" , since if the buyer is not satisfied with the performance of the machine, he can return it and get his money back. This buyer, therefore, tests the slicer for several days but is not satisfied. Then you decide to return to the store with the machine and, upon completing the return, you receive your money back.
There are many companies that have their own customer service specialized in returning items . Specifically, in recent years this has been fundamentally due to the fact that many Internet purchases are made that are later rejected because the product does not completely conform to what was expected.
El Corte Inglés , from Spain , is a clear example of what we present. Thus, it gives the possibility of proceeding with free returns through its physical establishments or from one's own home, which does involve a certain financial expense.
With train tickets, telecommunications services or clothing you can also proceed to the aforementioned return which, in most cases, entails facing a certain cost.
Tax refund
The notion of tax refund , finally, refers to the restitution of amounts paid improperly that the Public Treasury makes to taxpayers.
In most cases, these returns carried out by the Treasury occur because the person in question has seen certain personal or family situations changed, as well as professional ones that require settling accounts .