Communication

Definition of right to privacy

The right to privacy is the power that an individual has to protect their personal information and those acts that pertain to their intimate life. This protection covers the actions and data of a subject that cannot be disseminated without their consent. It is important to keep in mind that a right is a […]

Definition of truthfulness

Veracity is a word derived from a medieval Latin concept that is used, today, to highlight everything that is truthful, credible and reliable. It arises from the trust inspired by entities, corporations and human beings who act with honesty and transparency. It is considered that there is truth in each […]

Definition of speech recognition

Speech recognition is the processing of speech by a system. The concept refers to an area of ​​artificial intelligence and the service or application that facilitates oral communication between a human being and a machine. Before moving forward, it is important to mention that recognition is the act and the […]

Definition of SEM

SEM is the acronym for Search Engine Marketing, an expression that can be translated as Search Engine Marketing. The concept refers to the strategy carried out to improve the positioning and visibility of a website in the results pages of Internet search engines. In this way, the […]

Definition of written communication

Written communication is a communicative process that is carried out through a code embodied in writing. Due to its characteristics, it is not necessary for the sender and receiver to coincide in time and space. It should be noted that the idea of ​​communication refers to the sending and receiving of signals using a […]

Definition of customer service

Customer service is both an area of ​​a company and a service of any corporate firm that focuses on the processes of assistance, care, advice and attraction of customers so that the experience of purchasing a product or hiring a provision is as satisfactory as possible. Invest […]

Definition of eye contact

Eye contact is the result of an exchange of glances between human beings or specimens of different species of the animal kingdom. It is one of the many possibilities that fall within the modalities of non-verbal communication and allows you to obtain valuable information about your neighbor without having to exchange words. It should be noted that the intention […]

Definition of interpersonal skills

Interpersonal skills are part of the human skills that are part of the set of soft skills. They encompass all the skills, qualities and abilities that allow someone to forge good social bonds and achieve optimal social interaction. They are essential to build solid ties on a daily basis […]

Definition of chatbot

A chatbot is a computer program that offers automatic responses to user questions, thus simulating having a conversation. Typically, the exchange of messages between the person and the software is done through text, although voice chat exists. The chatbot is also […]

Definition of digital marketing

Digital marketing is the set of actions, strategies and resources that contribute to the positioning and promotion of a brand, a product or a service through the Internet. It is an area or specialization of marketing, also known as merchandising. Marketing is a discipline that appeals to various precepts and […]