Definition of

Remote access

Technical support

Remote access allows you to carry out tasks on a computer without being physically in contact with the computer.

Remote access is the ability to perform certain tasks on a computer without being physically in contact with the computer. This is possible thanks to computer programs that allow you to work with the computer remotely .

Before moving forward, it is important to know the etymological origin of the concept:

  • Access is a noun that derives from the Latin accessus , which can be translated as the action of reaching. It is the result of the sum of two differentiated parts: the prefix ad- , which is synonymous with "towards" , and the adjective cessus , which means "arrived".
  • Remote , on the other hand, is an adjective that also has its etymological origin in Latin. Specifically, it derives from remotus , which can be translated as "away."

It should be noted that access is the act of reaching something or approaching it . Remote , on the other hand, is something that is far away or unlikely to happen.

What is remote access

Remote access consists of accessing a computer through a different one. In this way, actions carried out on one computer are also carried out on the other.

Remote access tools are often used to solve technical problems without a specialist having to travel. The expert can work from his office and “take control” of a computer located thousands of miles away, reviewing different issues to discover the problem and solve it. For this to be possible, authorization must be provided from the computer that will be "controlled" remotely for someone to remotely access it.

Computer

Remote access is used to provide technical support and to facilitate remote work.

Your advantages

There are many computer companies that do not hesitate to resort to the use of remote access when offering the best service to their clients. And thanks to this resource, their technicians can solve certain problems and even failures in the systems without having to waste time and money traveling.

In this way, the client is happy because the solution to their problem is almost immediate, the workers are delighted because they do not have to spend their workday from one place to another and the company manages to save.

Other remote access considerations

It is important to note that remote access requires that both computers have the same remote administration software . This, added to a system of permits and authorizations, makes the task possible and safe.

Beyond technical support , remote access provides other possibilities. A person on vacation can use remote access to log into the computer at home and read their email.

Of course, we must not forget that many entrepreneurs have special remote access programs. Thanks to them, even if they are not physically in their company, they can remotely access both the company's reports and files and the projects their employees are working on.